Chair, Furniture, Computer, Electronics, LCD Screen, Laptop, Pc

Briteling Blog - Medium

Over the last 10 years, I’ve adopted three core philosophies that guide how I operate and manage people within the chaotic environment of a startup.

One of the most brilliant parts of being a first-time founder is that you experience everything for the first time. It never gets old. Seriously, it’s still terrifying. And exciting. And gratifying. Somehow, over time, you get used to the ever-shifting sands of time and rules, the brand-spanking-new set of challenges, the bold obstacles that loom in the horizon, the coming and going of people. I used to hate change, but being a founder forced me to embrace it. You can think of it as incredibly effective exposure therapy.

I founded Eventbrite when I was 25 and had exactly five professional years under my belt. Perspective was lacking, idealistic views were not. I really had no idea what I was getting myself into, and I’m beyond thrilled I took the leap from a comfortable corporate career into the abyss of founder-hood and entrepreneurship.

But perhaps more importantly, over the last 10 years, I’ve adopted three core philosophies that guide how I operate and manage people within the chaotic environment of a startup. Whether you, too, dream of running a startup or are looking for some advice for leading a team within your current company, my three secrets to success may help drive results for you, too.

1. Run a Meritocracy

I started my career in Hollywood, where I learned the rumors were true — having success there really was dictated by how who you knew, not what you knew. I grew frustrated by the fact that careers could be made and broken by relationships alone.

So, when I entered the tech industry and learned how a meritocracy functioned — i.e., being recognized for your work — I embraced it right away. Years later, this is still a core philosophy I subscribe to. Meritocracy is a leveler and enabler for the greatest talent to prevail. At Eventbrite, we value quality results over everything else. So while working late is acknowledged, at the end of the day, I care more about the results you’re producing.

Whether you run a company, a team, or just a project, aim to create meritocracies, where the best people — no matter who they are, who they know, or where they are on the ladder — can succeed. Your work will be stronger for it.

2. Move Fast

When you move fast, you’ll make mistakes. But failing fast and learning from those mistakes quickly will inevitably bring you more learning experiences. I find that humans tend to work from fear, which slows you down every time. By removing fear from the equation and focusing on getting to where you want to go as fast as possible, you enjoy some ancillary benefits — you tend to focus on less, you remove unnecessary work or distractions, and you experience the gratification of completion.

Now, this is not to say you should rush through your work. But, instead, to put aside all your fears and concerns and just start working on it. You’ll often find that many of your fears were unfounded, and your concerns were addressed along the way.

Glowing reminders to take ownership and run with it in our SF and Nashville offices

3. Empower Your Team

Productivity increases when your team loves the company and people they work for. And as someone trying to hit goals, launch a product, or run a successful company, you need productive people willing to work extra hard for you.

So, how do you build that loyalty? Empowerment. When employees have ownership over decisions on projects, time management, and even the vision of the team or company, they will feel more connected, and therefore, driven to (over)achieve.

At Eventbrite, we call this the “Make it Happen Spirit.” But know that no amount of verbiage will effectively make people fully understand ownership. As the person in charge, you need to delegate responsibilities and trust that people can complete them (without any micromanaging). This not only creates an enthusiastic team willing to go the extra mile to support you, but it also clears up room in your schedule to actually, you know, manage.

So, there you have it, my three secrets to building an incredibly successful team. Not so hard, right?

— Julia Hartz - CEO & Co-Founder, Eventbrite

3 Founder Leadership Lessons I’ve Learned Along the Way was originally published in Briteling Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

Read more >

Published on Jan 10, 2017

People also viewed

Senior Frontend Engineer

a56f9b9c-f7ab-42f4-930f-af66059cf309 Madrid Community of Madrid Spain Madrid, Community of Madrid, Spain Engineering Engineering
THE CHALLENGEEventbrite's business continues to grow and scale rapidly, powering millions of events. Event creators and event goers need new tools and technologies that empower them to have the most meaningful live experiences. As a Senior Softwar...

Senior Financial Analyst

2bde5bec-6f0a-4c25-a97f-76def956ea49 San Francisco California United States San Francisco, California, United States Finance Finance
THE CHALLENGEThere are exciting things going on behind the scenes at Eventbrite. Our product strategy continues to evolve and expand. Our team is evolving its capabilities to address the increased complexity of the business by strengthening our pa...

Director, SEC Reporting

40b2f0c2-ae6d-4553-9862-6eb6b96da591 San Francisco California United States San Francisco, California, United States Finance Finance
THE TEAMThe SEC and Corporate Reporting Team is responsible for completing all SEC and regulatory group financial filings for Eventbrite Inc and a crucial part of the accounting & controllership organization. THE CHALLENGEThere are exciting th...

Finance Operations Systems Manager

b5fda1bc-452d-43c5-862e-2b8fd18922da San Francisco California United States San Francisco, California, United States Finance Finance
THE CHALLENGEThere are exciting things going on behind the scenes at Eventbrite. Our business has become more complex and dynamic. Our Corporate Finance team is evolving its capabilities to address the increased complexity of the business while pa...

Director, Corporate Finance

98a7b50f-1a1e-4b2e-964f-9567e7ead007 San Francisco California United States San Francisco, California, United States Finance Finance
THE CHALLENGEThere are exciting things going on behind the scenes at Eventbrite. Our product strategy continues to evolve and expand. Our team is evolving its capabilities to address the increased complexity of the business by strengthening our pa...

Senior Product Manager

f3a64f79-5a94-422e-a310-25f5a01a1649 Mendoza Mendoza Province Argentina Mendoza, Mendoza Province, Argentina Product Product
THE CHALLENGEEventbrite has built its business on empowering event creators with solutions to enable their success.In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions...

Sign up to Job Alerts

Not You?

Thank you