Full-time | San Francisco | California | United States
Eventbrite is big, bustling marketplace where anyone can post an event in minutes or buy a ticket in seconds. The Fraud and Trust & Safety teams make sure that all of that goes smoothly - our organizers get paid and our attendees find great experiences - even as we launch innovative features and expand into new markets across the world. Our data scientists make sure we do that without breaking a sweat and without our organizers knowing we’re there by designing low profile, high precision solutions to the ever-changing landscape of threats.
The Risk and Trust & Safety group is a small, high performing, multi-disciplinary team ranging from chargeback specialists and fraud analysts to data scientists and engineers, all working toward the common goal of keeping Eventbrite users safe. We expect high quality contributions from every member, and we expect even more in terms of supporting each other to make that happen.
You’ll make sure the right needle gets pulled out of the right haystack every time. You’ll work with our fraud and trust experts to understand exactly what’s going wrong. You’ll carefully choose between making it easier for them to find what they’re looking for and using machine learning to find it for them. You’ll leverage our decisioning platform to quickly test, improve, and ship models. And you’ll collaborate closely with our engineering team to make sure your solution makes it from the lab to the field exactly the way you envisioned.
THE SKILL SET
Fluency with machine learning and data mining techniques and concepts
Proven ability to craft complete solutions using statistical, numerical methods
Ability to succinctly and accurately explain a complex solution to any audience
Strong experience with data processing in Python (>2 years)
Comfort with SQL and an ability using it to make sense out of messy data (>2 years)
Advanced Degree in Relevant Field
Experience developing basic web applications
Understanding of big data processing technologies like spark, hive, or presto
Practical experience in risk, spam, payments or related topics
Active Eventbrite user with a passion for live events
Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team.
Interested in joining our team, but waiting for the right time or the right role? Let's keep in touch! We’re a quickly growing team that's always looking for awesome talent like you.
We host regular meetups, happy hours, game nights, and more that are open to our community. Tell us a bit about yourself and we'll get you on the list for our next shindig, keep you up to date with what we're up to, and make sure you're the first to know about new opportunities.
Thank you! We'll be in touch.
Welcome to the Briteside
Get ready for spontaneous applause, impromptu brainstorms, and the contagious excitement we bring to the office each day. We’ve built a team that does great work and has an awesome time doing it—and we’re always looking for more whip-smart people to pipe up, dive in, and get their hands dirty with us.