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Benefits ManagerSan Francisco, California, United States

Benefits Manager

Full-time | San Francisco | California | United States


Over the past 10 years, the Eventbrite team has grown from a small but mighty group in San Francisco to a global community of 800+ employees in over 10 countries. We are scaling our People Operations team to support our domestic and international expansion, and continue our investment in our #1 asset: our people (our “Britelings”).

We are looking for a Benefits Manager  in our San Francisco, CA HQ to join our growing People Operations team.


Eventbrite’s HR/People Operations team is dedicated to creating and delivering an exceptional Briteling experience at every stage of the employee lifecycle.  We provide efficient and seamless partnership, people processes, policies, systems, and programs to our teammates. We strive to remove barriers and provide the tools needed to help our Britelings develop and thrive. We’ve built a team culture that is unparalleled and we’re committed to elevating our own bar of excellence.


Reporting to the Head of HR, the Benefits Manager is responsible for the day to day administration of all Briteling benefit programs and implementation of new benefits initiatives.  You will provide exceptional customer service support to Britelings  on benefit matters, facilitate enrollments in benefits and new program roll-outs, and recommend improvements to service and delivery. You will be part of our larger Briteling Experience function which includes: HR Business Partners, People Operations, Recruiting, and Facilities, IT, and Program Management.  


  • Implement, administer, and communicate global benefit programs such as 401k/pension, medical, dental, vision, life and disability insurance, voluntary programs, wellness, etc., to our Britelings around the globe
  • Resolve Briteling benefits questions or concerns, support benefits implementation and administration including US open enrollment process, and design and distribute benefits communication materials to employees and managers
  • Help manage vendor relationships and conduct regular audits in vendor systems to ensure compliance with plan structure and company policy
  • Work closely with our Senior HR Systems Analyst to manage our benefits and leaves in Workday
  • Oversee and manage leave of absences (disability, parental leave, etc.) 
  • Develop and/or participate in compensation surveys to collect and analyze competitive salary information to determine company's competitive position 
  • Partner with HRBPs, Finance, Recruiting and other parts of our business to provide insight and guidance related to compensation for our people and candidates
  • Review requests for new or revised role leveling to determine appropriate grade assignment
  • Ensure compliance with employment-related federal and state statutory requirements regarding employee pay and benefits, and remain up-to-date on current compensation-related legislation


  • Bachelor’s degree and 8+ years of experience in benefits administration including compensation and benefits analysis, headcount planning, and process improvement
  • Experience in the tech industry 
  • Knowledge of ERISA, COBRA, HIPAA, FMLA, Paid Paternity Leave and other related benefits regulations
  • Deep knowledge of Federal, California, and San Francisco compensation and benefits law, or the desire to learn and develop deep knowledge of same 
  • Strong Excel and data visualization skills and experience in building dashboards and automating reports 
  • Superb judgment and integrity, including excellent decision making skills and a bias to action
  • Personal leadership: ability to lead and influence at all levels
  • Excellent oral and written communication skills
  • Strong interpersonal skills and collaborative work style; ability to build relationships at all levels of the organization
  • Demonstrated ability to manage through ambiguity and competing priorities
  • Can-do, make it happen attitude
  • Open to giving and receiving feedback


  • Certified Compensation Professional (CCP)
  • Workday experience 


Eventbrite is the world’s largest ticketing and event technology platform, powering millions of live experiences around the globe. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team.  


Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

FLSA Status: Exempt

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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