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Business Development Manager

Melbourne, Victoria, Australia

Business Development Manager

  • Melbourne, Victoria, Australia
  • Full-time

THE CHALLENGE


Eventbrite is a global self-serve ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. We build technology to allow anyone to create, share, find and attend events that fuel their passions and enrich their lives. Music festivals, marathons, conferences, hackathons, air guitar competitions, political rallies, fundraisers, gaming competitions — you name it, we power it. Our mission? To bring the world together through live experiences.


Eventbrite’s APAC team is looking for an experienced and passionate sales professional to join our team and service event creators with our proven, world-class product. Your day-to-day consists of working with a diverse mix of event organisers, and our platform offering and world-class technology means no one conversation with a potential organiser is ever the same. Our Business Development team are a consultative and ambitious experts in our field, and our return commitment to you is to help you build your career at Eventbrite through training, education and opportunities.


THE ROLE


We’re on the hunt for a mid-market Business Development Manager to drive new business for Eventbrite. We’ll challenge you to bring your creative problem solving skills, natural business-development and commercial acumen, self-starter experience and competitive fire to help us win the market. You’ll come armed with a deep knowledge of the SaaS, events or ticketing landscape, and will focus your time researching, prioritising, penetrating, and closing opportunities across all verticals. Individual success means driving significant business value for event creators by helping them to sell more paid tickets, increase registrations and commercialisation of their event, through the right Eventbrite solution that helps them grow and succeed. In order to be successful, you’ll partner with our regional Business Development, Marketing and Customer Success teams to ensure you have everything you need to be successful.


This role may be based in Melbourne where our Eventbrite office is located or remotely. Your manager and broader team will supporting you from Eventbrite’s APAC headquarters in Melbourne and all over the world.

YOU WILL

  • Own the full business development cycle including planning, cold calling, qualifying, obtaining and closing new business opportunities to achieve and exceed your quarterly and yearly targets
  • Meet and exceed established business targets including calls per day, new opportunities generated, closed deals and realised revenue
  • Discover new business opportunities by identifying right-fit target event organisers, prospecting, networking, direct marketing and generating referrals
  • Be an Eventbrite champion; supporting business development and customer success so that our business and brand has a local face and contact on-the-ground, no matter where you’re based. 
  • Develop expertise in the ticketing industry by identifying trends, market challenges, and competitive offerings within the local market region, and share this information back to the business to ensure we’re delivering a best-in-class product for your market
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
  • Understand the event organiser’s key business initiatives; areas of concern; technology stack, and competitive environment, and pitch how Eventbrite can be applied to deliver value
  • Develop and deliver solution proposals, product demonstration and presentations
  • Customise the content of pitch presentations based on audience, prospect needs, industry dynamics and more
  • Manage the opportunity funnel by analysing and controlling pipeline activity in Salesforce and monitoring key activity against assigned quotas
  • Provide superior and delightful customer service throughout the entire business development process
  • Engage cross functionally with the Marketing, Customer Success and other stakeholders to close your deals and ensure a seamless experience for your customers 
  • Be an exceptional, active and supportive member of the Eventbrite team, both locally, and globally

THE SKILL SET

  • Sales experience commensurate with a role at this level of seniority, with a record of quota over-achievement, preferably in an events, ticketing and / or SaaS environment
  • A strong commercial mindset and demonstrated ability to successfully manage and grow revenue within a position of this level
  • Proficient and demonstrable experience in prospecting, identifying target customers, evaluating buyer interest, recognising decision-making processes, qualifying, creating value-based demonstrations, writing proposals, objection handling and negotiating
  • Self motivated with the ability to work independently or at a distance from your team
  • A competitive fire and desire to win
  • Strong interpersonal skills and collaborative work style
  • Excellent written, verbal, and presentation communication skills
  • Experience with Salesforce or an alternative CRM system, GSuite and virtual presentation technology
  • Agile, ambitious and motivated to be the best at everything you do

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 


We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 


We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  


We offer ongoing training and career development that meets people where they are in their careers. 

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 


Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 


ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We encourage people from different backgrounds to apply for this position, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities.


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