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Content Designer II

Nashville, Tennessee, United States

Content Designer II

  • Nashville, Tennessee, United States
  • Full-time

The Challenge


Eventbrite’s mission is to empower people through live experiences. Our goal is to make it effortless for anyone to create, manage, and attend events. To achieve this goal, we’re adding a new Content Designer to our team, who will help shape the user experience through clear, consistent, and helpful content across all platforms and channels. 


The Team


As our second Content Designer, you’ll be part of a growing area within the product design team, working closely with product managers, researchers, engineers, localization, customer success, and self-service writers. 


We’re a diverse team of passionate folks with a deep appreciation for our craft. We value constructive feedback as an opportunity to keep growing. We believe in engaging with the professional community, and participating in regular research and events with the most influential professionals in our fields.

YOU WILL

  • Be an advocate for our users, and work to provide the best possible experience for them with every interaction
  • Partner with product designers and managers to define requirements, develop a content strategy, and shape user-focused experiences
  • Plan, write, test, and edit in-product content that matches our tone, voice, and style guidelines
  • Collaborate with the self-service experience writers to balance in-product and help center content
  • Play an active role in evolving our style guide to incorporate and establish industry best practices
  • Communicate proactively with stakeholders to gather feedback and ensure cross-team alignment 
  • Be willing to call out mitsakes and find solutions 
  • Be an ambassador for the value of content and content-driven design
  • Keep educating yourself, and stay informed about emerging research around readability, usability, best practices, and beyond

THE SKILL SET

  • 3+ years of experience as a UX writer, content designer, or copywriter
  • Impeccable written communication skills
  • Experience collaborating across teams
  • Willingness to ask “why” … obsessively
  • Strong portfolio with case studies showcasing your process and experience
  • Proficient in information architecture, localization, and content strategy
  • Strategic mindset; ability to balance the day-to-day with the big picture 
  • Naturally curious and goal-oriented; unwilling to settle for the status quo
  • A strong sense of craftsmanship and attention to detail
  • A master in being concise and correct
  • Familiarity with design tools like Figma
  • Excellent storytelling skills 
  • Comfortable presenting and communicating your work
  • Self-aware teammate with high emotional intelligence
  • Ability to clearly set and juggle priorities to focus on the most important issues
  • Intrinsically motivated and committed to growth 

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.


We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.



Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

 Applicant Privacy Notice



Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 

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