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Contracts Manager

Nashville, Tennessee, United States

Contracts Manager

  • Nashville, Tennessee, United States
  • Full-time


We’re looking for a talented and collaborative Contracts Manager to drive and support our commercial contracting process. As Eventbrite serves event creators around the world, our sales teams are actively negotiating new and renewing opportunities. You will manage and contribute to contracts with our most high profile event organizers, and with Eventbrite’s vendors and partners. You will own contract processes and systems, driving efficiency and empowering our various stakeholders. This role is a key driver in successfully developing and executing on the contracting process, from drafting to negotiations and managing markups, through execution; escalating to and engaging in-house counsel as needed. 


The Eventbrite Legal team partners with all areas of the business to develop proactive strategies and solutions that drive business growth while satisfying legal requirements and accounting for appropriate legal risk. As a member of the Commercial Contracts team, you’ll have the opportunity to actively contribute to that growth while making our contracting processes for customers, vendors, and partners run efficiently. The Commercial Contracts team enables our sales and other teams to move rapidly while ensuring long-term success. 

We're a close knit Legal team. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We set high expectations for ourselves and support each other in providing top-notch partnership to our colleagues.


  • Conduct and organize contract review, negotiation, interpretation, internal approvals, and basic legal diligence.
  • Lead long-term plans for optimizing our contracting process, and provide operational and contracts support to in-house counsel.
  • Gather information about deals, provide procedural guidance, and support the closing of deals.
  • Help shape our templates and use them for drafting, and oversee contract automation.
  • Maintain contracting tools, records, and resources such as clause libraries and playbooks
  • Develop and provide trainings to internal stakeholders and new Legal team members.
  • Build out and own the legal side of the procurement process.
  • Own tracking and reporting of heightened contract obligations and non-standard terms.
  • Own and implement our digital signature process and procedures.
  • Own the process for updating our Terms of Service.
  • Drive reporting and accountability for the key performance indicators of the Commercial Contracts team.
  • Own and execute any other projects that require operational leadership on the Commercial Contracts team.


  • 8+ years of experience managing contracting processes, including drafting and negotiation of standard contracts.
  • Ability to work independently, shift focus, adapt to changing priorities, maintain patience in high pressure situations and take initiative where appropriate. Able to multitask and meet deadlines in a fast-paced environment.
  • Strong work ethic and sense of professionalism and discretion, demonstrating accountability, integrity, and respect for confidentiality.
  • Precision/detail-oriented with strong analytical and organizational skills.
  • Sound judgment with ability to balance legal risk and business impact; motivated, resourceful problem solver.
  • Trustworthy, positive, energetic, optimistic attitude with a willingness to roll up your sleeves.
  • Collaborative team player with experience coordinating the efforts of multiple stakeholders at all levels in the organization.
  • The curiosity and confidence to navigate ambiguity, challenge the status quo, identify and implement process improvements.
  • Exceptional communication skills both written and verbal, including comfort with light contract drafting, negotiation and writing legal letters.
  • Experience with SaaS contracts and Master Services Agreements, professional services agreements, and data privacy agreements.
  • Proficient in Word and Adobe Acrobat.
  • Experience with digital signature service and with cloud document storage.
  • Bachelor’s degree.


  • Familiarity with live events industry and/or technology industry.
  • Experience with Salesforce, Conga, Docusign and Box.
  • Experience with Google Drive (Docs, Sheets).
  • Active Eventbrite user with a passion for live events.


At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.

We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado


Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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