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Director, Brand OperationsSan Francisco, California, United States

Director, Brand Operations

Full-time | San Francisco | California | United States


At Eventbrite, we aim to deliver groundbreaking event organizer tools and attendee experiences, globally. We’re looking for an experienced leader to head up our global Brand Operations and Production team.


The Eventbrite Brand team is a centralized, multi-disciplinary group of strategist, designers,researchers and makers, who work across product groups and functions. We are designing the future and the today of the Eventbrite brand through every interaction within and outside of the product. We are specialists within our individual products, as well as our areas of expertise. Partnering with Product Managers, Engineers and other functions, we conceptualize and craft designs for experiences that will define the success of our business and our brand for the future.


As the Director of Brand Operations and Production, you will report to the Chief Brand Officer and apply your deep experience of managing fast paced teams, and producing world-class creative to this multi-disciplinary group of Britelings. You are a strong voice in the room that knows when to say yes, when to say something isn’t possible, and when to say “yes, but here’s how.”   You are a leader, an influencer, a mentor, and a practitioner. You move skillfully across big picture program management to detailed project management. You are as happy balancing a budget as you are bringing creative to life. You make things happen, and you wake up everyday excited by the unknown ahead.


  • Partner with the Chief Brand Officer and creative leadership to facilitate resource management, production processes, external partners and budget management.
  • Bring a proactive approach to developing global resources to streamline creative processes and assets across our creative team, and external partnerships
  • Manage global workflow of the creative team within a dynamic environment; anticipate and identify challenges and demands to allocate projects across directors and designers.
  • Take ownership of the global asset management process and system; develop the digital asset management’s capabilities
  • Partner with creative leadership to identify, vet and select agency partners; negotiate contracts and direct positive external relationships.
  • Source and manage creative collaborators, project managers and partners to augment the team, as needed.
  • Manage budgets and creative spending; oversee and report on creative production costs; suggest process improvements for cost-saving opportunities and justification for incremental budget requirements.


  • At least 10 years of program management and creative production in an agency or internal studio environment
  • At least 5 years of hands-on experience in managing digital product or platform build processes
  • Demonstrated ability to influence strong-minded leaders outside of the design function
  • Self-aware teammate with highly developed emotional intelligence
  • Ability to clearly set and juggle priorities to focus on the most important issues
  • Extraordinary communication and partnering skills, including prior experience communicating to senior-level executives


Eventbrite is the world’s largest ticketing and event technology platform, powering millions of live experiences around the globe. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

FLSA Status: Exempt

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Please read our Applicant Privacy Notice to understand how we process your personal information when you apply for a job with us.

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