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Director, Learning & Growth (Remote - Central/East Coast Preferred)

Remote, United States

Director, Learning & Growth (Remote - Central/East Coast Preferred)

  • Remote, United States
  • Full-time

THE CHALLENGE

Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. We want to harness our mission and the culture of our company to enable our staff (our Britelings) to thrive in service to that mission. 


THE TEAM

Our Briteling Experience (BX) team is charged with attracting, engaging, and retaining the diverse talent we need to win. We partner with our global teams to develop initiatives that foster an engaging experience for Britelings to perform to the highest standard. 


THE ROLE

We are looking for an experienced Director of Learning & Growth to lead global learning and performance development from strategy through execution. You will be responsible for designing a learning culture that empowers leaders and peak performance org-wide, across all functions and geos. You will be a true advisor and partner to leaders and HRBPs on how to assess, develop and grow talent needs. You are a pro at gathering feedback and ideas inside and outside the organization and evolving and innovating to truly drive a high performing learning culture. You will have an impact on how every Briteling learns and grows. This high-value work will have a clear and lasting impact on Eventbrite’s culture and business success. 

YOU WILL

  • Lead global learning and performance development establishing yourself as the trusted expert and partner for leaders at all levels and cross-functional partners
  • Design and implement end-to-end scalable programs to develop managers and employees at all levels of the organization by analyzing talent needs, creating alignment with business strategy, and executing day-to-day operations, including budget and vendor management
  • Drive the leadership development strategy tailored by level including designing and implementing leadership competencies, assessments, and learning experiences via many modalities, including use of an LMS, course library, and blending in-house and external learning experiences (e.g. coaching)
  • Create org-wide approach to career growth and development beyond traditional career pathing
  • Provide consultative advice and expertise on best practices to support function-specific learning needs and experiences
  • Connect the learning strategy to performance development and oversee the operating rhythm and standards of cyclical programs such as performance check-ins, goal-setting, feedback, talent reviews, promotion processes, calibration and comp cycles. 
  • Collaborate cross-functionally with regional and global leaders, key partners, and with the wider Briteling Experience team (talent acquisition, total rewards, people ops & systems, and functional and regional HR) to successfully design, strengthen, and implement effective solutions
  • Manage a team by providing direction and guidance, along with mentorship and coaching to develop and grow their skill sets
  • Ensure learning experiences across the entire employee lifecycle drive business value, integrate our values, and meet the evolving needs of our Britelings in an innovative way; seek out and implement improvements
  • Establish and measure program effectiveness, and identify technology needs to support

THE SKILL SET

  • 8+ years of experience building scalable learning and performance development programs, including
  • 4+ years leading in fast-paced, scaling/changing, global companies
  • Org development experience grounded in strong business acumen, including a global mindset and a consultative approach with leaders and cross-functional partners
  • Experience using data to inform decisions, and to design and deliver impactful programs
  • Demonstrated success designing and facilitating virtual, blended and live learning experiences based on a deep knowledge of how people learn
  • Proven experience as a strong people leader including the development and coaching of employees, prioritizing objectives, driving strategic plans, and measuring effectiveness
  • Self-directed and able to effectively manage several situations simultaneously, while balancing strategic projects and hands-on work
  • Excellent written and verbal communication skills and cultural awareness 
  • Ability to influence and partner with different levels of the organization to achieve results, as well as identify and manage external vendors
  • Organized, process-oriented, and efficient while being adaptable to changing priorities and comfortable wearing multiple hats in a dynamic environment

BONUS POINTS

  • Familiarity with Workday, Culture Amp, WorkRamp
  • Experience in a global tech organization
  • Active Eventbrite user with a passion for live events

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


 Applicant Privacy Notice


Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 


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