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Director of Public Relations

San Francisco, California, United States

Director of Public Relations

Full-time | San Francisco | California | United States

THE CHALLENGE

Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. As the Director of PR at Eventbrite, you will be responsible for developing and implementing a strategic external media relations program that tells a compelling business story and helps build brand awareness in the market. You will craft consistent messaging, build regular programming and create engaging programs to help amplify Eventbrite’s mission: Bringing the world together through live experiences. This leader will manage and oversee a global PR team in EMEA, APAC and North America, working closely with our creator, product, and marketing teams. This role is highly cross-functional, and the relationships you build with your colleagues will help set you up for success. 

This role reports to the VP of Global Communications. 


THE TEAM

Our small, but mighty, Global Communications team is charged with bringing Eventbrite into people’s hearts, minds, and conversations. We are storytellers, press partners and evangelists who take a creative approach towards all forms of communications - from external media relations and speaking opportunities, to engaging global employee communication.

MEDIA RELATIONS

  • Lead PR for Eventbrite, setting strategy with our communications, creator, product, and marketing teams across areas including music and entertainment
  • Strengthen relationships with key consumer, creator, tech and trade press to highlight Eventbrite’s initiatives and competitive advantage
  • Develop press stories that align with our company mission and values, and broaden the public awareness of Eventbrite
  • Find opportunities to communicate our story by leveraging data, creator stories, product announcements, industry trends, speaking opportunities, go-to-market marketing campaigns, etc.

YOU WILL

  • Build relationships with Eventbrite leaders and identify priority spokespeople and their respective roles in supporting our corporate narrative
  • Maintain a close working partnership with Eventbrite’s global PR leads to stay coordinated on plans, outreach strategies and shared results 
  • Manage external PR agency and implement scalable processes to drive and measure results
  • Apply a data-driven approach to tell rich and insightful stories

THE SKILL SET

  • Strong leader with experience helping teams succeed while working in a fast-paced and growing cross-functional environment
  • Background managing and scaling large global press campaigns and initiatives
  • You’re well-connected with a media contact network across top-tier tech, business and consumer outlets
  • You have a proven track record in successfully placing stories with solid brand positioning in a wide range of B2C and B2B outlets
  • Ability to work under tight deadlines, manage multiple projects at a time, and deliver quality work under pressure
  • Collaborative - we’re a close group in the “Briteland” and this role must work cross-functionally 
  • Exceptional communications skills — both written and verbal
  • Think creatively and collaboratively on how to best engage media 
  • Be flexible, adapt to change quickly, and be a positive change agent for others
  • Deliver solid measured results
  • Experience and comfort working with executives
  • You have tenacity, are proactive, solution-driven, and are always on the lookout for the next opportunity to spread the Eventbrite story
  • You are self-motivated and understand the art and science of PR
  • You have an understanding of the business and our product
  • Bachelor’s degree required
  • 10+ years of communications experience

BONUS POINTS

  • A combination of in-house and agency experience is a major plus
  • Experience working in a startup environment, as well as larger, pre- and post-IPO companies

FSLA: Exempt


ABOUT EVENTBRITE

Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Meet some of the Britelings that make it happen.


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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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