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Inside Sales Manager, Brazil

São Paulo, State of São Paulo, Brazil

Inside Sales Manager, Brazil

Full-time | São Paulo | State of São Paulo | Brazil

THE CHALLENGE

Eventbrite is the world’s largest ticketing and event technology platform, powering millions of events. We build technology that allows anyone to create, share, find and attend events of all kinds. Food festivals, marathons, conferences, fundraisers — you name it, we power it.

Hundreds of thousands of event creators use Eventbrite to boost ticket sales, promote and manage events, handle onsite operations, and analyze results across multiple sales channels. With the best technology and service in the market, our sales team is responsible for acquiring new event creators to help Eventbrite become the leader in the Brazilian market.

We need an ambitious professional sales leader with experience managing both Business Development Representatives and Account Executives in an Inside Sales environment. You’re a strong coach who spends 50% of your time developing the sales team to be even better. You have experience managing the sales team to a set of KPIs that drive the revenue results we need.


THE TEAM

Our Inside Salesteam is made up of professionals with high performance standard with a desire to win and be part of a winning team. Our BDR team is responsible for the first contact with new customers and works closely with Marketing to qualify leads into opportunities for our Account Executives to close. Our Account Executives are responsible for building and closing their own pipelines while also working the opportunities created by BDRs. Learn more about our team here. Sales in Eventbrite is challenging. We work with entrepreneurs who create events such as music festivals, complex conferences and gastronomic fairs. There is no equal conversation or a solution that suits all customers. We are creative consultants and work with large decision-making teams across different types of organizations.


THE ROLE

- Manage a 8-10 person Inside Sales team, comprised of Business Development Representatives and Account Executives

- Increase performance through team development

- Analyze and monitor performance to identify opportunities and performance standards

- Use to help the team understand their results in different metrics

- Collaborate with Marketing and Customer Success to manage quality of leads and closed/won business

- Analyze performance trends related to marketing campaigns and product updates

THE SKILL SET

  • 3+ years of sales experience, preferably in the SaaS, Technology, or Ticketing sector
  • 2+ years experience in Inside Sales team management
  • Experience in development and onboarding of new employees
  • Experience working across departments including marketing, customer support and customer success
  • Strong leadership skills: coaching and development, communication, influence and empathy
  • Experience managing and executing on metrics and quotas
  • A proven track record of overperformance
  • Analytical ability to understand and report periodical  team performance to company leadership
  • Excellent verbal and written communication skills
  • Knowledge of CRM (Salesforce)

ABOUT EVENTBRITE

Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Meet some of the Britelings that make it happen.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

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