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Learning & Development ManagerSan Francisco, California, United States

Learning & Development Manager

Full-time | San Francisco | California | United States

THE CHALLENGE

The mission of the Learning & Development team at Eventbrite is to help maximize every Briteling’s potential. A critical piece in achieving this mission is that we successfully onboard and continuously develop every Briteling that walks in the door. As the Learning & Development Manager, you will own design and execution in three core areas: leadership development, coaching, and team effectiveness.


THE TEAM

This is an exciting time for the Learning & Development team at Eventbrite! The person chosen for this role will be reporting directly to the Global Head of Learning & Development and have the opportunity to shape how Britelings learn and grow around the world. Together with the L&D Program Manager and Sr. Manager for L&D, this mighty team will work in partnership with the broader Briteling Experience team to enable a frictionless environment that grows the company, team and individual capabilities.


THE ROLE

The L&D Manager will partner closely with the Briteling Experience team and executive leadership to develop the L&D strategy and programs for the manager and senior manager population. This person will be responsible for creating innovating and engaging solutions that support the needs of employees, align with business objectives and reinforce the Eventbrite values and culture. In addition, this person will design and lead team effectiveness interventions, helping teams across Eventbrite thrive.

THE SKILL SET

  • Bachelor’s degree within HR, Adult Learning or OD/OB or equivalent work experience.
  • 5 - 9 years experience in a related professional role.
  • Familiarity with current instructional design methodology and practice.
  • Experience facilitating conversations or delivering training.
  • Experience designing creative, innovative learning programs.
  • The ability to develop rapport and trust with internal customers, consultative approach.
  • Excellent communication skills, both written and verbal.
  • Experience in establishing rapport with people at a variety of levels.
  • Proven attention to detail and project management ability.
  • Extremely high bar for quality--and you hold those around you to that standard.
  • Good judgment and ability to say ‘no’ to projects, content, or client requests based on your discernment of what’s right for the company and no matter how convincing the case may seem!
  • Ability to own multiple programs with diverse goals and stakeholders at once.
  • Ability to focus on building strategy as well as acting on the details required to execute.
  • History of and passion for optimization; you are adept at experimenting with new ways of delivering engaging content while keeping the best elements of traditional delivery.

BONUS POINTS

  • Ability to drive new, mission-critical initiatives with C-suite and cross-functional leaders.
  • Drive for spearheading high-impact, high-visibility programs where there is limited precedent.
  • Compelling leader and effective influencer (up, down, and across) and are able to galvanize people to reach a common goal.
  • Understanding of how to tell a good story and how that translates into a mass communications setting.
  • Familiarity with Workday.

ABOUT EVENTBRITE

Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


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