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Manager, Salesforce Developers

Remote, United States

Manager, Salesforce Developers

  • Remote, United States
  • Full-time

THE CHALLENGE

There are exciting things going on behind the scenes at Eventbrite. Our product and business strategy continues to evolve and expand and our team is evolving its capabilities to ensure that our internal systems and processes evolve to meet the growth demands of the business. You will be joining a high performing group of individuals that serve as the backbone for the revenue engine and contribute to shaping our technology strategy and delivering profitable business outcomes.  We are looking for someone to join our team that thrives in a fast paced and collaborative environment and loves problem solving and building for scale.


THE TEAM

Revenue Operations’ mission is to enable the revenue engine to grow quickly and efficiently, from the first touch to ongoing support and expansion with every customer. Our goal is to deliver in-depth insights into how we perform across multiple channels, maintain a solid technical foundation as the business scales, and enable our global Marketing, Sales and Customer Experience teams. We are innovators who thrive on finding wins through improvements to systems, processes, training, and enhanced data intelligence. 

 

THE ROLE

As the Eventbrite business continues to grow and increase in complexity, we are looking to build on our team of dedicated Salesforce Developers responsible for managing and optimizing our Salesforce system and the needs of our sales and marketing employee base. Our team has a global footprint, with team members based in Nashville, San Francisco, LA and Cork. 

YOU WILL

  • Lead a team of Salesforce developers in complex custom developments of entire applications using Apex and LWC
  • Hold the development teams accountable for quality of code, achieving committed work within a sprint or by project deadlines
  • Work with the team to design solutions that leverage Salesforce best practices and introduce new technologies
  • Lead code reviews to ensure best practice coding processes
  • Lead the implementation of a CD/CI framework for releases
  • Understand and be able to identify bottlenecks across the system and evaluate performance of various components
  • Understands and leads the technical design of solutions that acknowledge the limitations of the Salesforce platform, in particular where large data volumes are concerns
  • Analyze, evaluate and propose technologies to efficiently address requirements in the software design
  • Works with the Director of RevOps and the lead Salesforce Administrator to design the systems architecture of the revops technology stack
  • Execute full lifecycle software development using standard configuration, Apex, VisualForce, LWC, API’s and Force.com applications
  • Advanced knowledge and practical experience with application design principles, patterns, and practice in order to provide immediate short and long term solutions
  • Review and debug existing source code and resolve support requests for existing environments
  • Updates job knowledge by researching new technologies and software products; participates in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

THE SKILLSET

  • 2+ years direct people leadership experience
  • 7+ years of Apex, VF and Salesforce application design and development experience
  • 2+ years of Lighting Framework development experience (LWC)
  • Solid knowledge and experience in Object-Oriented Design and Programming techniques.
  • Expertise in Apex development, including in Trigger Frameworks, TDTM, and governor limits
  • Significant experience with Custom API’s, Web Services and Rest API’s and CI/CD systems.
  • Solid experience with Salesforce SalesCloud, Communities, Lightning
  • Data management preferred (SQL, XML, JSON)
  • Knowledge of Gainsight, Hubspot, Conga of other business systems preferred
  • Exposure to Integration and BI Tools such as Mulesoft, Tableau, Salesforce Einstein Analytics.
  • Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages.
  • Salesforce Developer Certification (current) preferred

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 


We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 


We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  


We offer ongoing training and career development that meets people where they are in their careers. 

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 


Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 


ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


 Applicant Privacy Notice


Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 


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