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Marketing AnalystNashville, Tennessee, United States

Marketing Analyst

Full-time | Nashville | Tennessee | United States

Eventbrite is the world’s largest self-service ticketing platform. We build the technology to allow anyone to create, share, find and attend events that fuel their passions and enrich their lives. Music festivals, marathons, conferences, hackathons, air guitar competitions, political rallies, fundraisers, gaming competitions - you name it, we power it. Our mission? To bring the world together through live experiences.


THE CHALLENGE

At Eventbrite, we are bringing innovative products and a fresh approach to an industry withentrenched interests and diverse competition. As a liaison between Eventbrite and our event creators, the Marketing Analyst must be an efficient cross-functional partner, an adept problem solver, and a skillful relationship manager in order to ensure we are delivering impactful strategies and services for our customers that help achieve their goals, while also creating valuable experiences for our consumers.


THE ROLE

The Marketing Analyst will work closely with Eventbrite’s event creators and internal teams to manage all post-sale execution of marketing service programs and campaigns based on the contracts and expectations negotiated. This includes creation and delivery of marketing audits, email campaign creation and deployment, data retrieval and analysis, and general client consulting and communications.

YOU WILL

  • Oversee the project definition, management and execution of Eventbrite’s marketing service programs, including but not limited to, email campaign management, data analysis and reporting, performance marketing, social promotion, and client communication/consulting, in order to maximize business impact and progress towards objectives.
  • Work cross-functionally with internal teams to manage project timelines, access data systems, process campaign approvals, and create and distribute content.
  • Manage all aspects of customer engagements: strategy, planning, implementation and execution, optimization, and measurement.
  • Collaborate with leadership to consistently analyze and refine operational processes and workflows to increase internal efficiencies. 

THE SKILL SET

  • 1+ years experience in data analysis, digital campaign and/or account management, and marketing
  • Ability to analyze data sets from multi-platform reporting systems
  • Ability to convert digital metrics into a story with thoughtful performance insights
  • Ability to create and monitor business KPIs (key performance indicators)
  • Excellent analytic thinking and problem solving skills; experience drawing recommendations from digital analytics
  • Strong organization skills and superb capabilities with managing multiple high priority projects simultaneously and successfully
  • Excellent communication skills (both verbal and written), meticulous attention to detail,
  • and a resourceful problem ­solving attitude
  • Experience with hands-on implementation and results measurement
  • Experience with client communication or client-facing responsibilities 
  • Experience with SQL queries 
  • Experience with CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint,
  • Excel) and Google Applications (Analytics, Docs, Sheets, Slides)
  • Experience with Email Service Provider (ESP) platforms (MailChimp, Responsys, etc.)
  • Bachelor’s Degree

ABOUT EVENTBRITE

Eventbrite is the largest self-service ticketing platform in the world. We build technology that allows anyone to create, share, find and attend events that fuel their passions and enrich their lives. As part of the Eventbrite Design team, you will work with talented and people-centric designers to define and evolve a vision of bringing the world together through live experiences.


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our Design team.


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


FLSA Status: Exempt


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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