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People Operations CoordinatorSan Francisco, California, United States

People Operations Coordinator

Full-time | San Francisco | California | United States

THE CHALLENGE

Over the past 10 years, the Eventbrite team has grown from a small but mighty group in San Francisco to a global community of 600+ employees in over 10 countries. We are scaling our People Operations team to support our domestic and international expansion, and continue our investment in our #1 asset: our people (our “Britelings”).


You will own the day to day administration of People Operations and must provide superior internal and external customer service.  You’ll serve as the first line of support for employee questions regarding onboarding, benefits, Workday, people policies and programs, and respond in a timely manner and/or redirect questions to the right people.


THE TEAM

Eventbrite’s People Operations team is dedicated to creating and delivering an exceptional Briteling experience at every stage of the employee lifecycle with efficient and seamless people processes, policies, systems, and programs. We strive to remove barriers and provide the tools needed to help our Britelings develop and thrive. We’ve built a team culture that is unparalleled and we’re committed to elevating our own bar of excellence.


THE ROLE

We are looking for a People Operations Coordinator to help support our Britelings and team members. You will be part of our larger Briteling Experience function which includes: Business Partners, People Operations, Recruiting, and Facilities. You will partner with cross functional teams from Payroll, Accounting, IT, Recruiting, and Business Partners. Excitement and a desire to grow your systems knowledge will help you thrive (required to be successful) in this role.

YOU WILL

  • Field employment verification requests
  • Serve as a subject matter advisor for people policies and processes
  • Identify gaps and breakdowns in our people processes and provide recommendations to enhance efficiency and experience
  • Prepare paperwork for employee status changes; relocations, internal transfers, promotions, etc
  • Submit contract approvals, invoice submission, and create purchase orders
  • Providing top notch customer service to employees and external vendors
  • Coordinate and assist with people programs and projects
  • Process employee status changes; relocations, internal transfers, promotions, etc
  • Assist with internal audits to ensure compliance
  • Partner with team members to pull requisite reports
  • Own data entry for new hires and other miscellaneous items
  • Work closely with HRBPs to ensure smooth off-boarding experience
  • Create and maintain employee files ensuring accuracy and compliance
  • Process new hire paperwork; I-9 verification, benefits enrollment, and payroll documentation,etc
  • Work closely with hiring managers and cross functional teams to ensure smooth on-boarding and off-boarding

THE SKILL SET

  • BA or BS degree
  • Strong time management skills
  • Can-do, make it happen attitude
  • Open to giving and receiving feedback
  • Self-starter and operational problem solver
  • Ability to create simple, scalable processes
  • High level of confidentiality and data integrity
  • Ability to handle sensitive information with discretion
  • Great team player, but with the ability to work independently
  • Ability to gracefully handle competing priorities simultaneously
  • 1-2 years of HR experience, ideally at a rapidly growing company
  • Thorough with excellent attention to detail and organizational skills

BONUS POINTS

  • Workday experience
  • Global HR experience
  • Proficient in Excel, Word, Powerpoint

ABOUT EVENTBRITE

Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


FLSA Status: Non-Exempt


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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