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Policy LeadSan Francisco, California, United States

Policy Lead

Full-time | San Francisco | California | United States


In the last decade, Eventbrite and has grown from a small US company to a complex global business, with operations in over 186 countries and 10 offices worldwide. Accompanying this exciting growth is any number of complex regulations and laws impacting, among others, commercial business dealings, payment services, privacy, and ticketing that challenge our day to day operations.  Rather that simply react, we want to get out in front, advocate for Eventbrite’s business objectives and our community of users, and form relationships that will propel our mission. 


Sitting within the legal department, the Eventbrite policy team partners with internal and external stakeholders to share the Eventbrite story in a way that lends a voice to our community and drive business growth.  We seek opportunities at the local and state level, federally, and internationally to advocate for positions we value, and creating opportunity for social impact consistent with those values. The Eventbrite policy team also works with legal and our customer facing teams to create and assist in implementing internal policy strategy.



As an Eventbrite Policy Lead, you’ll use your unsurpassed policy expertise and network relationships to stay immersed and ahead of pertinent regulatory, political, and social issues impacting our business or user community.  You’ll play a prominent role in our developing content standards and moderation strategy partnering closely with our Trust and Safety and PR teams to address platform patterns internally before they impact our community or brand.  You’ll work closely with our lobbyists and trade association partners on advocacy projects and build multiple social good initiatives on behalf of Eventbrite.  This is an opportunity to join at the ground level of a policy function, focus on internal and public policy, and build.  


  • Participate in the development, support, and execution of Eventbrite’s global policy strategy considering its business, user community and social objectives
  • Work closely with the Communications team to ensure a cohesive media strategy to support that global policy strategy
  • Identify and form recommendations surrounding local, state, federal and international policy issues affecting Eventbrite 
  • Proactively analyze proposed applicable regulations to update internal stakeholders and understand future business and user impact
  • Concisely articulate Eventbrite positions in briefing papers, consultation responses, or internal and external meetings
  • Work cross-functionally with Trust and Safety and Communications to build and drive internal content standards and moderation policies 
  • Create innovative outreach programs with policy makers, and diversity organizations
  • Stay on top of the policy landscape across Silicon Valley and similar platform-based businesses
  • Build coalitions with other organizations to advance Eventbrite’s policy goals
  • Forge strong cross-functional relationships with teams throughout the Organization such as Communications, Marketing, Investor Relations, Product, Security, Finance, Tax and Strategy


  • 5+ years of public or internal policy, gov’t affairs or policy communications
  • Excellent written and verbal communication skills 
  • Ability to inform an audience accurately and completely, while being concise and digestible for those that don’t eat this stuff for breakfast like us policy nerds
  • Critical thinking and problem solving skills necessary to analyze regulatory requirements, product limitations, and the effectiveness of proposed resolutions
  • Collaborative team player with an ability to work independently and exercise sound judgment
  • Exceptional organizational skills and the ability to manage multiple fast-moving, and high-priority projects simultaneously
  • Flexibility and adaptability in the workplace
  • Demonstrated passion for the work, our vision, and excitement to jump in


  • Experience with:
  • international policy
  • Tech companies
  • Active Eventbrite user who enjoys live events


Eventbrite is the world’s leading event technology platform, powering more than three million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team.  


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