COVID-19 Update:We are committed to protecting the health and safety of our current Britelings and those considering a career at Eventbrite. All of our employees are currently in a remote work environment and we will continue to adapt as we closely monitor COVID-19.

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Principal Site Reliability Engineer (Remote California or United States)

Remote, United States

Principal Site Reliability Engineer (Remote California or United States)

  • Remote, United States
  • Full-time

THE CHALLENGE

Eventbrite's business continues to grow and scale rapidly, powering millions of events. Event creators and event goers need new tools and technologies that empower them to have the most meaningful live experiences. As a Principal Site Reliability Engineer, you will be part of a team that ensures that the Eventbrite platform runs efficiently, securely, and at scale.

 

THE TEAM

We're a people-focused Engineering organization: the people on our team value working together in small teams to solve significant problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, weekly demos, tech talks, and quarterly hackathons are at the core of how we’ve built our team and product. We believe in engaging with the community, regularly hosting free events with some of the top technical speakers, and actively contributing to open source software (check out Britecharts as an example!). Our technology spans the web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems.

 

THE ROLE

As a Principal lead on the SRE team, you will provide technical leadership and share the responsibility for our platform with fellow engineers. You will embrace the SRE model, and will help drive sweeping architectural changes as we modernize our platform. As a leader on the team, you will help:


-Drive Eventbrite’s transition from self-hosted services to cloud-managed services.

-You will educate other engineering teams and advocate for scalable and maintainable architectural decisions.

-Mentor SREs and engineers on best practices of running and maintaining a production environment.

-You will investigate new technologies and tools and recommend those that best fit the team and organization.

-You'll be working closely with AWS, Docker and Kubernetes to containerize applications and provision infrastructure.

-You will identify and execute on opportunities to optimize existing systems, improve infrastructure, and eliminate work through automation.

-Partner closely with the Security team to ensure that Eventbrite’s systems, services and data are protected.

 

THE TECH STACK

Our primary stack is Python and Django based microservices, running on AWS with MySQL backends. Some of the other tools that we use heavily are Redis, RabbitMQ, Elasticsearch, Kafka, Git, and an endless supply of coffee. 

THE SKILL SET

  • 8+ years of DevOps or SRE experience.
  • Deep understanding of AWS and cloud architectures/services.
  • Expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
  • Experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
  • Experience enabling CI/CD pipelines using tools such as Jenkins, CircleCI, Gitlab, or others.
  • Understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
  • Track record of delivering successful solutions and collaborating with others.
  • Strong communication skills and can explain SRE concepts to a wider audience.

BONUS POINTS

  • Familiarity with Hashicorp suite (Consul, Nomad, and Vault).
  • Active Eventbrite user with a passion for live events

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, wildtalks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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