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Product Design Manager - Consumer Purchase Expereince

Remote, Spain

Product Design Manager - Consumer Purchase Expereince

  • Remote, Spain
  • Full-time

The challenge

Eventbrite’s mission is to bring the world together through live experiences. Whether through attending your favorite concert or hosting a conference, events can be transformative. They can also be pretty complicated. As a product for anyone in the world, it shouldn’t be. Eventbrite is looking for a Product Design Manager to lead our Purchase Experience Pillar and provide innovative solutions for our event attendees along the entire event discovery experience.


The team

We are a centralized design team that values partnering with Product Managers and Engineers to make a positive impact on our user's lives and business. To that end, we embed within business teams so we can specialize in getting to know our users and focus on our products. We care deeply about our design craft and value constructive design feedback as an opportunity to improve and keep growing. We believe in engaging with the professional community, participating in regular programs and events with some of the most influential professionals in design.


The role

Eventbrite is looking for a Product Design Manager to lead design for our Event Listings and Checkout products within our Consumer Organization. You will partner with Product and Engineering leadership at the Pillar level to define and execute a cohesive strategy that supports our consumer and creators around the world. You will help define the design culture, evangelize design, and empower your team through coaching and critiques and a focus on business impact.


How you'll make an impact:

  • Lead an entire area of the consumer experience and create a cohesive experience for our users
  • Manage, mentor and hire Product Designers for your team
  • Interview users and identify opportunities for Eventbrite to provide value for event creators
  • Implement and iterate on processes and guidelines that create efficiency and value across Eventbrite
  • Partner with peers in Product, Engineering, and Research to ensure strategic initiatives are well-defined, high impact, and successfully executed
  • Guide products towards solutions that are unquestionably simple, intuitive, and “just work” for our users
  • Collaborate with Product teams and Designers in other offices

The Skill Set:

  • 2+ years managing Product Designers
  • 5+ years of professional design experience
  • A user-centered approach to designing software and services for people
  • A player coach that likes to get their hands dirty
  • Excellent written and oral communication skills in English and Spanish

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 


We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 


We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  


We offer ongoing training and career development that meets people where they are in their careers. 

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 


Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 


ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.


Is this role not an exact fit?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.


Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 


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