Product Designer, Finances

THE CHALLENGE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

Since its inception, Eventbrite has touched millions of event creators and consumers, helping them get together, explore their interests, and pursue their passions through live experiences. Now, we’re embarking on a journey to make our platform even more powerful and intuitive for our most valuable creators. Growing our event creator base, helping them onboard and adopt our product and ultimately stay on as a satisfied customer is a critical part of Eventbrite’s success.

To help us deliver on this ambitious vision, we are looking for a Product Designer who has a proven track record of thinking about the customer experience holistically and strives to make product features and functionality easy to use and discover. Sounds like you? Let’s talk.

THE TEAM

Design is a core part of our DNA at Eventbrite. We have a centralized design team that works in partnership with product managers and engineers to positively impact our users’ lives and businesses. To that end, designers are embedded in product teams to get to know our users better, collaborate effectively, and focus diligently on our products. The team cares deeply about design as a craft and values constructive feedback as an opportunity for improvement. Design at Eventbrite strives to engage with the professional community, participating in regular programs and events with influential professionals in design.

THE ROLE

We’re looking for a Product Designer to help us revamp the financial experience of our event creators. We want to make sure they understand everything happening with their finances and introduce a series of new functionalities to provide easy access to their transactions. 

YOU WILL

• Work on one of the most complex parts of our product, designing easy-to-use and self-service experiences, impacting thousands of creators worldwide and helping them grow their businesses.
• Improve the way we communicate transactions between attendees and creators.
• Partner with Engineers, Product and Design Leaders to identify, define, and document patterns that can speed up the transition of our pages to a new modern front-end framework. 
• Work cross-functionally to ensure cohesiveness of user experiences in relation to other parts of the product and collaborate across multiple teams to ensure alignment.
• Leverage competitive and comparative analysis and data to inform strategic and tactical design decisions.
• Partner with UX Research, Product, and Engineering to understand user needs through qualitative and quantitative data and determine opportunities and hypotheses for solutions that balance experimentation and iterative development
• Engage and support a culture of feedback with other designers and cross-functional peers to continuously improve the quality of design

THE SKILL SET

• 2+ years relevant design experience with products that have shipped.
• A portfolio showcasing how you approach problems and processes from hypothesis to execution with cross-functional teams.
• A user-centered approach to designing software and services for people.
• An obsession for pixel-perfect designs.
• Proficiency in typography, color, layout, and iconography.
• Experience designing for diverse groups of people (localization, accessibility).
• Excellent UX, UI/Visual, and communication/storytelling skills.
• Growth mindset in a constantly evolving industry.
• Bachelor’s degree in Design, Visual Communications, or equivalent experience.
• Excellent written and oral communication skills in English.

BONUS POINTS

• Experience in the financial industry.
• Previously contributed to Design Systems 
• Previously worked in environments that leverage data to inform design decisions.

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 

We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 

We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  

We offer ongoing training and career development that meets people where they are in their careers. 

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 

Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.

Is this role not an exact fit?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

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