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Sales Enablement Manager

Nashville, Tennessee, United States

Sales Enablement Manager

  • Nashville, Tennessee, United States
  • Full-time

THE CHALLENGE

At Eventbrite, we are bringing innovative products and a fresh approach to an industry with entrenched interests and diverse competition. We believe that innovative technology and a customer-centric mindset are key elements to building a successful business and creating world-class customer experiences. 

In a fast paced sales environment, it’s critical for our Sales and Commercial team to have clarity around what needs to be done at each stage in the sales process to keep a deal moving forward.  Our team’s success in this highly competitive landscape is based on their access to the right training, tools and content to close deals quickly. Sometimes that content is internal (like pricing calculators, pre-call prep planners, etc.); other times, it’s external customer-facing content (think success stories). Regardless of what they need, it’s our role to make sure they have the right resources at their fingertips, served up in the exact situation and at the exact time that they should be utilized. 


THE TEAM

The goal of the Sales Enablement team is to ensure reps possess the skills, knowledge, process expertise, and access to assets to maximize every buyer interaction. 

The Global sales and commercial team spans across 3 geographies acquiring and supporting thousands of customers across the globe. Today we have a small and powerful enablement team supporting key training activities, and this individual will be tasked with carrying out the initiatives of our strategy and helping the team build content and design and facilitate training for our global teams.

Our team is embedded into all things revenue generation by supporting the Sales Development Reps, Account Executives, Commercial Managers Reps, and Sales Leaders while also working collaboratively cross-functionally with teams like marketing and product.


THE ROLE

The Sales Enablement Manager will work closely with the Enablement Team, the Global Sales Team, and cross-functional partners in Marketing and Product.

They will be responsible for the training and resources that allow our reps and leaders to be effective and proficient in their roles.

YOU WILL

  • Partner with global leaders to ensure development and enablement of their teams from new hire onboarding to on-going education and proficiency trainings 
  • Own and evolve our sales and commercial new hire onboarding
  • Determine what sales content we need and work cross-functionally with marketing and product marketing to begin to scope and build it.
  • Build rep and leader playbooks, content, templates etc. aimed at improving role proficiency
  • Work with the Enablement team to build training content to support new product launches, new tool launches, and various other training needs.
  • Ensures proper communication is delivered to the team in a timely manner (General product updates, process changes, industry learnings/trends etc.)

THE SKILL SET

  • Demonstrated understanding of B2B sales processes and channels.
  • Experience communicating and producing training and materials in partnership with multiple stakeholders across multiple teams and locations. 
  • Excellent communication skills (both verbal and written), high attention to detail, and a resourceful problem-solving attitude
  • Strong organization, time management, and project management skills
  • Experience mapping and creating content for marketing, sales and training.
  • Bachelor’s Degree

BONUS POINTS

  • Experience in a customer facing role is a plus.
  • Familiarity with Buyer Personas.
  • Previous experience with Value Proposition Creation or Sales Playbook Creation.
  • Experience using CRM software (Salesforce), Microsoft Office Suite (Word, PowerPoint, Excel) and Google Applications (Analytics, Docs, Sheets, Slides)
  • Sales Enablement Experience

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.


We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

 Applicant Privacy Notice



Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 

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