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Senior Director of Communications

Remote, United States

Senior Director of Communications

  • Remote, United States
  • Full-time

THE CHALLENGE

Eventbrite is a people-first organization. Our goal of building the best global platform for live experiences relies on the foundation of top talent and a strong company culture. 


We are searching for a Senior Director of Communications who is a media-savvy storyteller and fearless creative strategist who will come up with infinite ways to tell our story. You will be responsible for big picture thinking and high-level execution, driving national and local PR initiatives, and finding creative ways to turn our unique events into trending topics. You will create media narratives that tell a compelling story and build brand awareness for both Consumer and Corporate programs. And through a strong partnership with our Marketing team, you will amplify Eventbrite’s mission: Bringing the world together through live experiences. This is a key leadership role on the Communications team and you will report to the Chief Communications Officer. 


THE TEAM

Our Global PR & Communications team is charged with bringing Eventbrite into people’s hearts and minds – and into the cultural zeitgeist. We are storytellers, trendsetters, and curious minds who take a creative approach towards all forms of communications – from must-read media relations to standout speaking opportunities – we love to land the message.  


The Senior Director of Communications supports the execution of both strategic and tactical elements across Consumer and Corporate Communications. You see opportunities, connect the dots and keep the press operations accelerated. Because you are great at what you do (hey, we just call it like we see it!), you serve as an important touchpoint across the organization on business priorities to drive results.  

YOU WILL

  • Partner with the Chief Communications Officer and the PR & Communications team to implement a comprehensive Integrated Marketing and Communications plan 
  • Bring media relations expertise and drive the delivery of Eventbrite trends and news placements across multiple platforms – along with operational execution of a high volume “always on” media engine
  • Be a strategic partner to the Brand and Product Marketing teams. Uncover new insights. Identify cool partners. Proactively identify top cities, top verticals, and creators to uncover unique ways to drive earned media coverage globally 
  • Work seamlessly with the C-Suite and Senior Leadership around the world on the Brand & Product Marketing, Sales, and Dev (Product & Engineering) teams, as well as other internal stakeholders to drive important initiatives
  • Proactively work with the Chief Communications Officer and Competitive Intelligence teams to stay ahead of marketing and media trends and contribute innovative ideas and positioning that spurs the growth of the company
  • Partner with the Data, Analytics, and Insights teams to uncover the latest data to anticipate trends
  • Expand thought leadership and brand-defining opportunities and craft compelling messaging for Senior Leadership

THE SKILL SET

  • 15+ years of experience in Consumer Public Relations or related Brand, Marketing or Communications experience
  • Strong leader with experience helping teams succeed while working in a fast-paced and growing cross-functional environment
  • Background managing and scaling large global press campaigns, initiatives, and comms teams
  • Well-connected with a media contact network across top-tier consumer, business and tech outlets
  • Proven track record in successfully placing stories with solid brand positioning in a wide range of outlets
  • Experience partnering with Creators, Personalities & Celebrities or Brands to drive earned media that advances corporate, consumer or social impact initiatives 
  • Ability to work cross-functionally and build relationships with the Marketing, Creator, Community, Data and Product teams  
  • Ability to work under tight deadlines, manage multiple projects at a time, and deliver quality work under pressure, with grace and composure
  • Collaborative. We’re a close group in the “Briteland”

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 


We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 


We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  


We offer ongoing training and career development that meets people where they are in their careers. 

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 


Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 


ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


 Applicant Privacy Notice


Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 


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