COVID-19 Update:We are committed to protecting the health and safety of our current Britelings and those considering a career at Eventbrite. All of our employees are currently in a remote work environment and we will continue to adapt as we closely monitor COVID-19.

People, Person, Crowd, Party

Senior HR Manager

Madrid, Community of Madrid, Spain

Senior HR Manager

  • Madrid, Community of Madrid, Spain
  • Full-time

THE CHALLENGE

Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. We want to harness our mission and the culture of our company to enable our staff (our Britelings) to thrive in service to that mission.


THE TEAM

Our Briteling Experience (BX) team is charged with attracting, engaging, and retaining the diverse talent we need to win. We partner with our global teams to develop initiatives that foster an engaging experience for Brltelings to perform to the highest standard.


THE ROLE

We are looking for a Sr. Manager, Human Resources to lead HR for Europe (Spain, UK, Ireland) and Latam (Argentina, Brazil). Spain and Argentina are home to two of our global development centers and we see tremendous potential for tech talent in these markets. You will lead an HR team across these two regions and partner with global partners inside and outside of BX to design and deliver a Briteling experience across the regions. This is both a strategic and hands-on role that provides full-cycle HR support. You will report to the VP, Global HR & Talent Management based in San Francisco and be part of an exciting global team. 

YOU WILL

  • Lead the HR function for our European and Latam regions establishing yourself as the trusted advisor and partner for senior leadership to drive the HR strategy
  • Provide consultative advice and support to senior leaders to address complex issues impacting the business, including mitigating risk and managing situations that result in the best possible outcomes for the company, teams, and Britelings
  • Support the creation and drive the implementation of global people programs, including performance development, engagement and diversity, equity and inclusion commitments, in a way that strengthens local employee engagement and culture
  • Be an advocate of local needs and market trends, and build and deliver localized HR solutions that drive business objectives in partnership with the global team
  • Collaborate cross-functionally with regional and global leaders, key partners, and with the wider Briteling Experience team (talent acquisition, talent management, total rewards, people ops & systems, and functional HR) to successfully design, strengthen, and implement effective and efficient solutions to attract and retain employees
  • Manage a team by providing direction and guidance, along with mentorship and coaching to develop and grow their skill sets
  • Ensure policies and practices are compliant, competitive, and aligned with our global philosophy within all regional markets, as well as consistently communicated and enforced throughout the Briteling experience
  • Provide coaching and ensure the investigation and resolution of local employee relations issues
  • Ensure the Briteling experience across the entire lifecycle meet the evolving needs of our Britelings in an innovative way across all regional markets; seek out and implement process improvements

THE SKILL SET

  • 8+ years of HR experience with comprehensive responsibilities, including 4+ years leading a regional function in fast-paced, global, public companies
  • Business partnership experience grounded in strong business acumen and HR expertise, including a global mindset and a consultative approach with leaders and managers
  • Proven experience as a strong people leader including the development and coaching of employees, prioritizing objectives, driving strategic plans, and measuring effectiveness
  • Experience balancing strategic projects and hands on work
  • Self-directed and able to effectively manage several situations simultaneously
  • Excellent written and verbal communication skills and cultural awareness 
  • Ability to build relationships and collaborate with global cross-functional teams and partners across all levels of the organization
  • Ability to influence and partner with different levels of the organization to achieve results
  • Strong understanding of European (mainly Spain, UK, and Ireland) and Latam (mainly Argentina, Brazil) talent environments and familiarity with local employment laws and regulations
  • Familiarity with Workday and other external vendors and tools
  • Demonstrated success in a fast-moving environment, fast-growing technology companies
  • Calm in the face of uncertainty; comfortable working in a dynamic environment
  • Fluent in English and Spanish

BONUS POINTS

  • Experience in a global tech organization with a US headquarters
  • Experience in Argentina
  • Experience with M&A transitions and integrations
  • Active Eventbrite user with a passion for live events

ABOUT EVENTBRITE

Eventbrite is a the world’s largest self-service ticketing platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Our mission? To bring the world together through live experiences. Meet some of the Britelings that make it happen.


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Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

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