People, Person, Computer, Electronics, Laptop, Pc

Senior HRIS Analyst

San Francisco, California, United States

Senior HRIS Analyst

Full-time | San Francisco | California | United States


Eventbrite is a people-first organization. Our goal of building the global platform for live experience relies on the foundation of top talent and strong company culture. We are scaling our People Operations team to support our domestic and international expansion, and continue our investment in our #1 asset: our people (our “Britelings”).

The Senior HRIS Analyst will serve as a functional expert in the areas of Workday, HR data analysis and HR process enhancement. The consultant will also play a key role in many company-wide projects and will partner with leaders across the entire organization on a daily basis. A successful Consultant must have an in-depth knowledge of Workday functionality to be able to maintain and improve the daily operation of our HRIS system. 


Eventbrite’s People Systems & Operations team is dedicated to creating and delivering an exceptional Briteling experience at every stage of the employee lifecycle with efficient and seamless people processes, policies, systems, and programs. We strive to remove barriers and provide the tools needed to help our Britelings develop and thrive. We’ve built a team culture that is unparalleled and we’re committed to elevating our own bar of excellence. 


Responsible for the development, implementation and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to other functions.


  • Gather requirements, design, test and implement enhancements in Workday
  • Post-Production support and troubleshooting with Workday users at all levels
  • Lead the design and maintenance of HCM reports and dashboards
  • Ensure tenant health by promoting Workday best practices
  • Drive user adoption of new and existing features via thoughtful and thorough change management
  • Conduct working sessions with users to gather, understand, and create business requirements
  • Recommend solution(s) based on evaluation of best courses of action
  • Maintain data integrity in systems by regularly analyzing data, running and creating audit reports
  • Provide subject matter expertise on key business process decisions
  • Ensure compliance and data integrity throughout the HR ecosystem via root-cause analysis and continuous process improvement


  • Bachelor’s degree or 5+ years of equivalent experience
  • 3-5 years of hands-on Workday implementation, configuration and post-production support
  • Direct client support experience in a fast-paced environment
  • Ability to deliver both a continuous improvement mindset and tangible high value change by analyzing data and providing actionable insights
  • Ability to analyze large amounts of data, identify key trends, and present data in a logical, concise manner
  • Comfortable with embracing change and working in an environment that encourages taking initiative for continual process improvements
  • Effective interpersonal skills including written and verbal communication skills to effectively work with diverse employees, management and others
  • Ability to learn and interpret the policies and procedures, techniques and rules governing human resources management across international boundaries


  • Knowledge of quantitative and qualitative research methodology
  • Proficient in Microsoft Excel (Pivot Tables, V-Look Ups, etc.) or proficient in SQL, R, SAS, Python
  • Prior experience in at least one programming language
  • Workday certified or courses taken in the following areas: Report Writer, Calculated Fields, Dashboard, Business Processes, Compensation, Benefits, Security


Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Meet some of the Britelings that make it happen.


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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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