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Senior Product Manager, Developer Experience

San Francisco, California, United States

Senior Product Manager, Developer Experience

  • San Francisco, California, United States
  • Full-time

THE CHALLENGE


Over the last decade, we have built a world-class software as a service (SaaS) platform for event organizers, enabling millions of events globally.  In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. We are looking for a highly-skilled, experienced technical product managers who can help our platform continue to scale.


THE TEAM


We're a people-focused Engineering organization:  the women and men on our team value working together in small teams to solve big problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, weekly demos, tech talks, and quarterly hackathons are at the core of how we’ve built our team and product. We believe in engaging with the community, regularly hosting free events with some of the top technical speakers, and actively contributing to open-source software (check out Britecharts as an example!). Our technology spans across web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems. Meet some of the team.

*****

THE ROLE


The Developer Experience team sits at the very center of how we develop software -- and we're working to transform how we develop software globally, so this is an exciting opportunity!

An important part of this role is about developing empathy with your co-workers, particularly engineers, as we work to improve the "write, test, deploy, measure" lifecycle of software development. This includes cloud-based development processes, automated testing best practices, improvements to our release pipeline, and enabling teams to have more autonomy as they manage their features and monitor the performance of their production services.

THE SKILL SET

  • 5+ years as a product manager working on platforms and/or infrastructure
  • BS or MS in Computer Science or equivalent Computer Science degree
  • Deep understanding of various DevOps tools and technologies, such as: Kubernetes, AWS, Jenkins, Sentry, DataDog, Docker, Python, Django, React
  • Experience working with a very technical team on developer-facing products
  • Ability to take initiative and produce results with great communication and collaboration skills
  • Passion to learn and to mentor others

BONUS POINTS

  • Former software engineer
  • Experience with AWS or other cloud providers
  • Familiarity with microservice architectures and associated infrastructure
  • Exposure to Site Reliability Engineering best practices

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.


We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.



Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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