COVID-19 Update:We are committed to protecting the health and safety of our current Britelings and those considering a career at Eventbrite. All of our employees are currently in a remote work environment and we will continue to adapt as we closely monitor COVID-19.

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Senior Product Manager - Payouts & Billing (Nashville / San Francisco)

Nashville, Tennessee, United States

Senior Product Manager - Payouts & Billing (Nashville / San Francisco)

  • Nashville, Tennessee, United States
  • Full-time

THE CHALLENGE

Eventbrite has built its business on empowering event creators with solutions to enable their success. In the process, we have touched millions of customers, helping them get together, explore their interests, and pursue their passions through live experiences. 

Payments, transactional systems and the user experience associated with them are at the core of Eventbrite’s global product, and our ability to manage millions of transactions seamlessly and securely is critical to our business. We are searching for a Senior Product Manager to shape the vision of our payouts & billing experience, from helping creators across the world to access & understand their finances on Eventbrite easily.


THE TEAM

You’ll be joining a global team of experienced and talented Product Managers, Engineers and Designers who are focused on building a product that empowers and enables creators to run their events business on Eventbrite seamlessly. 


THE ROLE

A successful candidate will be a creative and technical thinker, one who thrives on interesting complicated challenges and is comfortable with ambiguity and building new products from the ground up. You will be responsible for defining a vision, strategy and leading a team in executing a roadmap for payouts & billing systems at Eventbrite. 

 You will make data-driven product decisions supported by both metrics and user research. You will work cross-functionally with multiple stakeholders and will collaborate with product managers, engineers, and designers within and across other business units. Your ultimate goal is to build high quality products that drive creator satisfaction and delight.

YOU WILL

  • Spearhead product strategy and requirements for payouts & billing squads 
  • Lead the ideation, research, design, development and launch of products that simplify creator’s work related to managing finances on Eventbrite
  • Define clear vision & strategy and support your product team in understanding customer pain points, develop strong roadmaps and executing on them
  • Create clear goals for the team. Drive product development with a world-class team of Engineers, Designers and Analysts to deliver impact for our business and users
  • Use data and metrics to inform your strategy and success criteria
  • Work cross-functionally with experts across the organization and collaborate with stakeholders and engineers, as well as partners in accounting, legal, and operations. 

THE SKILL SET

  • 6-8 years of product management experience, preferably with experience working in payments or on other marketplace platforms
  • Passionate and knowledgeable about payments, with strong technical level understanding
  • Self-starter with a solid track record of execution and results
  • Proven ability to work cross-functionally, collaborate, influence and work as part of a team
  • Ability to influence team members across all departments and levels of the organization
  • Strong analytical, problem solving, and quantitative skills with data-driven approach to decision-making
  • User-first mindset with experience in user research and testing
  • Exceptional communication skills, both written and verbal

BONUS POINTS

  • Experience  or knowledge of accounting principles
  • Experience or knowledge of eCommerce platforms/ marketplaces
  • Passion for live events, frequently attending events and buying tickets online

ABOUT EVENTBRITE

Eventbrite is a the world’s largest self-service ticketing platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Our mission? To bring the world together through live experiences. Meet some of the Britelings that make it happen.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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