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Senior Technical Program Manager

San Francisco

Senior Technical Program Manager

Full-time | San Francisco | California | United States

THE CHALLENGE

Our environment is fast-paced. We require the ability to work autonomously with minimum supervision and manage aggressive goals. Eventbrite is at a point of growth where we have more large cross-functional initiatives that need to be planned and executed in sync across the company to ensure success. We’re looking for someone with excellent problem solving skills and a passion for making things happen. The right mix of technical, organizational and communication skills is key to success, as is the proven ability to deconstruct large programs into prioritized, manageable and appropriately staffed projects.


THE TEAM

The Program Management Team partners closely with Business Unit (BU) leaders across the company to drive towards our company and product goals. We are facilitators, responsible for driving alignment & focus within and across a Business Unit, while ensuring our processes are lightweight and focused on delivering value. We are enablers and problem solvers, responsible for doing what it takes to clear roadblocks at different levels of the organization.  We are communicators, charged with bringing visibility and setting expectations between teams cross-functionally and to our stakeholders.


THE ROLE

This role has a wide range of responsibilities, from partnering with BU leadership on operationalizing their strategy, to driving strategic cross-functional business initiatives from inception-to-launch, to working day-to-day with our agile development teams.

A day in the life for a Sr. Technical Program Manager could vary.  On any given day, you could be:


-Supporting strategic planning with the Head of a Business Unit and the leaders of various functions in the BU to rethink their 3-5 year strategy. (eg. Product, Eng, Sales, Marketing, Support, International GMs)

-Taking the strategy and working with the Product & Engineering leaders to determine resource allocation across the BU, and how the development teams should be formed

-Facilitating the transition of teams to any potentially updated goals coming out of strategic planning.

-Planning & program managing cross-functional initiatives that may span multiple teams within and across BUs.  (eg. building the plan, tracking & communicating progress, addressing risk and resolving blockers)


This role requires a highly motivated individual with an eye for spotting risk while keeping perspective on the big picture; someone who can excel in cross-functional collaboration and communication with a drive to make things happen.


THE TECH STACK

We use JIRA Agile across our development teams and the company. Confluence and Google Drive are used for coordination and organization. Familiarity with the tools are an added plus.

THE SKILL SET

  • 8+ years of experience in the tech industry with 5 years of direct program management experience with software related initiatives
  • Proven ability to thrive in an agile development environment
  • Track record of program management & project completion
  • Must be self-motivated, self-reliant, and a self-starter with the ability to achieve broadly communicated objectives with minimal supervision
  • Excellent interpersonal and communication skills, both written and verbalAbility to create strong, effective working teams
  • Ability to handle multiple assignments, often with conflicting priorities
  • Bachelor's degree or better in a technical field (CIS, CS, IT, or equivalent industry experience)

BONUS POINTS

  • Experience working with mobile apps
  • Experience with Software Capitalization
  • Knowledgeable in Jira

ABOUT EVENTBRITE

Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


FLSA Status: Exempt


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Keep in Touch

Interested in joining our team, but waiting for the right time or the right role? Let's keep in touch! We’re a quickly growing team that's always looking for awesome talent like you. 

We host regular meetups, happy hours, game nights, and more that are open to our community. Tell us a bit about yourself and we'll get you on the list for our next shindig, keep you up to date with what we're up to, and make sure you're the first to know about new opportunities.

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Welcome to the Briteside

Get ready for spontaneous applause, impromptu brainstorms, and the contagious excitement we bring to the office each day. We’ve built a team that does great work and has an awesome time doing it—and we’re always looking for more whip-smart people to pipe up, dive in, and get their hands dirty with us.

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Meet Some of the Team

Bt2kgzo4tusuktghknfw brian rothenberg 0019rt cropped Brian Rothenberg VP Growth & Acquisition Marketing
Kshenk Kimberly Shenk Senior Manager, Business Analytics & Data Science
Optimized David Scott Creative Director
1cad095 %281%29 Simon Willison Director of Architecture

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