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Senior Technical Program Manager

Nashville, Tennessee, United States

Senior Technical Program Manager

  • Nashville, Tennessee, United States
  • Full-time

THE CHALLENGE


Eventbrite is maturing its program management practice to help deliver its strategic vision for its customers. As the leader in the mid market event management and ticketing industry we want to pivot to a new post pandemic world. The Program Management Office will be part of the engineering organization and focus on enabling delivery of market defining features while helping the development teams retool and refresh its technology stack. 


THE TEAM


The TPM team at Eventbrite will be responsible for the delivery of key engineering features that drive customer success. This team is responsible for identifying and removing blockers and bottlenecks that impact the software development teams across geographies. They facilitate prioritization workshops to ensure alignment between product, engineering, marketing, R&D and other teams. TPM’s also help bring visibility into the software development production pipeline by publishing metrics and trends. TPM’s eliminate friction within and in between teams by continuous process improvement and influencing behaviors that breed success.  


THE ROLE


As a senior TPM this individual will help in defining and prioritizing the backlog at the strategic level. They will partner with engineering managers, directors and engineers to understand the technology as well as the deliverables at the tactical level. The Senior TPM will put together the metrics required to keep track of all deliverables they are assigned. This individual contributor should be fluent in Agile methodologies and development tools and technologies. The Senior TPM will be ready to deep dive into team activities in order to resolve issues with process or behaviors. They will take ownership of their team deliverables, eliminate blockers, identify risks and mitigations while empowering teams to do their best work. 


THE TECH STACK


We are moving from a centralized monolithic architecture to a decentralized micro services architecture. This means changes to a lot of technologies that are currently in use across engineering. This also means changes to our CI\CD pipeline and the way we manage our source code. In addition to the move to microservices we are also moving to AWS managed solutions as opposed to solutions that are self managed. So switching from MySQL to Aurora and self managed Postgres to DynamoDb. This Sr. TPM will help roll these changes out across all teams and help drive Agile maturity in the infrastructure team.

THE SKILL SET

  • 7+ years of program management experience, ideally in cloud technologies·      
  • Comfort in leading sprint ceremonies like scrum of scrums, sprint reviews etc. (>3 years)·      
  • Strong experience with Jira (>3 years) or equivalent Agile tools
  • Experience working with teams across geographies   
  • Deep understanding of web applications and CI\CD processes
  • Bachelor’s degree or better in a technical field (CS/Math/Stats/Engineering)

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.


We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.


We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado



ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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