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Head of CopywritingSan Francisco, California, United States

Head of Copywriting

Full-time | San Francisco | California | United States

THE CHALLENGE

At Eventbrite, we aim to deliver groundbreaking event organizer tools and attendee experiences, globally. We’re looking for an experienced leader to head up copywriting inside and outside of the product.


THE TEAM

The Eventbrite Brand team is a centralized, multi-disciplinary group of strategist, designers,researchers and makers, who work across product groups and functions. We are designing the future and the today of the Eventbrite brand through every interaction within and outside of the product. We are specialists within our individual products, as well as our areas of expertise. Partnering with Product Managers, Engineers and other functions, we conceptualize and craft designs for experiences that will define the success of our business and our brand for the future.


THE ROLE

You have a deep portfolio of work that unquestionably demonstrates your superb writing skills—and excellence in bringing branded experiences to life through clear and engaging copy. You’ll partner with Eventbrite Designers, Product Managers, Researchers and Product Marketers to create and optimize copy for new products, features, pages and tools.

YOUR IMPACT

  • Plan, write, edit and improve copy for web and mobile experiences, interaction flows, user onboarding, notifications, navigation labels, error states, transactional emails, informative landing pages and more
  • Lead the way by applying our brand voice and tone guidelines to in-product copy, and develop our product lexicon—so we read and speak consistently across all areas of our product
  • Living and breathing the Eventbrite brand personality by making our products and services feel inviting, simple, dynamic and trustworthy
  • Leading copy reviews to elevate our voice and tone making sure we communicate with a clear, branded, point of view
  • Ideate and brainstorm with Designers on broader brand experiences to provide another valuable perspective
  • Sharing your work and providing feedback to teammates
  • Working with localization teams as needed, to ensure the intention behind translated copy is accurately captured.

THE SKILL SET

  • 5+ years of copywriting experience with interactive/ad agencies, design studios, or Internet companies and a portfolio that demonstrates polished, finished projects that showcase your contributions and impact
  • Experience writing for mobile and responsive content. Writing for internationalization also a plus
  • A talent for empathetic writing and delivering great user experiences based on user research
  • Ability to think big and understand complex feature sets
  • Ability to distill complicated topics into language that anyone can understand
  • Self-motivated and able to manage multiple parallel projects
  • Excellent oral and written communication skills
  • BA/BS degree in Journalism, English, Communications or other communication major.

ABOUT EVENTBRITE

Eventbrite is the world’s largest ticketing and event technology platform, powering millions of live experiences around the globe. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


IS THIS ROLE NOT AN EXACT FIT?

Sign up to keep in touch and we’ll let you know when we have new positions on our team.


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


FLSA Status: Exempt


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records


Please read our Applicant Privacy Notice to understand how we process your personal information when you apply for a job with us.

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