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SMB Sales Manager

Nashville, Tennessee, United States

SMB Sales Manager

Full-time | Nashville | Tennessee | United States


We are building a best-in-class sales organization comprised of motivated and talented go-getters. The opportunity is big, competition is fierce, and we have miles to go before we sleep.  This team is responsible for working with some of the most iconic events and venues in the world and bringing them to Eventbrite. Learn more about our Sales team. 


We're looking for start-up oriented candidates to bring their creative problem solving skills, excellent communication and competitive drive to the team. This individual will lead a team of Account Executives responsible for acquiring Small and Medium (SMB) businesses with operational expertise and execution.  This team is focused on evangelizing our solution in-market, acquiring customers, and further cementing our place as a market leader.

What makes Sales at Eventbrite so exciting? You’ll be working with event organizers of everything from music festivals to concert venues to complicated registrations for mud runs, beer festivals, conferences, and much more. Our horizontal platform means no one conversation with a potential client is the same. There is no script, no one-size-fits-all solution. We’re consultative sales experts, and we train and invest in our smart, goal-oriented team to grow their careers here at Eventbrite. 


We’re looking for a Sales Manager who can drive strategy, growth, and operational excellence.  In this role you will lead and coach a high-performing sales team responsible for selling prospects on our unique value proposition and ensuring that the broader market understands how we are shaking up the way ticketing is done.

An ideal candidate will have 5+ years of sales management experience and have worked in a growth-stage environment. Candidate must have a proven ability to execute a solution oriented sales process, drive market strategy, coach and mentor sales reps, and history of exceeding quarterly and yearly targets.


  • Lead a team of 7 Account Executives whose responsibility is to identify new sales opportunities for the business and close opportunities provided from Sales Development Representatives
  • Improve sales results via call coaching and personal development plans. Analyze and track performance to identify areas of opportunity and best practices. Create tools to help reps understand their performance across multiple metrics
  • Collaborate with the broader Sales Leadership Team to improve the quality of opportunities and improve efficiencies in lead generation Analyze performance trends across the business, including impact of seasonality, marketing campaigns, and product launches
  • Contribute as a member of the Sales Leadership Team in driving company-wide and Nashville initiatives
  • Work cross-functionally with Marketing to improve lead flow, provide feedback on campaigns, and understand how to optimize and prioritize leads for the sales team


  • 5+ years of experience in sales management with a proven record of quota over-achievement
  • Firm understanding of how to identify target customers, evaluate buyer interest, recognize decision-making processes, handle objections, and close the business
  • Proven ability to execute on consultative sales methodology
  • Ability to develop a strong expertise in the ticketing industry by identifying trends, market challenges, and competitive offerings in your territory
  • Excellent written and verbal communication skills
  • A rare competitive fire. You want to win
  • Strong desire to work in an innovative and dynamic company


  • “Take the Time You Need” vacation policy 
  • Delicious team lunches catered daily (and a fully stocked kitchen)
  • Health & Wellness Stipend 
  • Flexible Spending Account
  • Generous medical, dental & vision benefits
  • Stock options
  • 401(k), yay! 
  • Team happy hours & off-sites

FSLA: Exempt


Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. Last year, the team served 795,000 creators hosting nearly 4 million experiences across 170 countries. Meet some of the Britelings that make it happen.


Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

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