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Sr IT Systems Engineer, Identity

Remote, United States

Sr IT Systems Engineer, Identity

  • Remote, United States
  • Full-time


As part of the BriteTech IT Systems team, you will contribute to the design, innovation, and development of our global identity infrastructure.  In this position you will champion and develop a comprehensive Role Based Access Architecture for our core SaaS systems, elevating the security, efficiency, and elegance of user access workflows and account lifecycle management.  You will help introduce a new era of frictionless and amazing Identity & Access Control experience for IT engineers and Britelings alike.


The Eventbrite IT team, or BriteTech as we are fondly referred to internally, is responsible for overseeing all internal technical operations. From network services, security and collaboration services, to espresso machines over IP, BriteTech’s goals are to simply reduce technical friction in an effort to nurture an environment where technology empowers and supports the creativity of our Britelings! There are a number of services, software, and hardware solutions required to create a productive and collaborative environment for our Britelings and partners. Creating and supporting this environment takes a team of motivated individuals. We build the internal technology environment around the pillars of efficiency, security and user-centricity. The team supports a global staff who are creating a global service. We are a diverse, global, forward thinking team and are looking for that special someone to join us!  


As a member of the BriteTech Systems Team, you’ll be a critical part of a team of engineers who specialize in innovating and delivering reliable, efficient, and secure infrastructure and SaaS services. In this role, you will be bringing an accomplished background in the implementation, administration, and automation of identity services for our end users internally. You will partner with teams throughout the company to design, implement, and support our identity experience with a constant focus on quality, craftsmanship, and collaborative spirit.  You will be that special breed of engineer that gets excited over phrases like “Zero Trust”, “Identity is the new perimeter”, and acronyms like SCIM, IGA, and RBAC.


  • Develop the technology roadmap for our corporate identity systems across Eventbrite, in collaboration with multiple teams.
  • Identify and implement any new technology or upgrades necessary to provide our users with an amazing identity experience. 
  • Design and implement the necessary RBAC model for our corporate identities.
  • Design and implement, in conjunction with other teams, any auditing workflows that are necessary for access groups. 
  • Review, iterate, and define the automation workflows needed to efficiently and securely manage all aspects of user lifecycle management - from onboarding, to role changes, to offboarding.  
  • Develop automation workflows and integrations for repetitive or manual tasks via tools or scripting.
  • Work closely with cross-functional stakeholders on IT-related initiatives and projects.
  • Collaborate with peers to write, review, and provide feedback on a technical specification.
  • Provide technical oversight and mentorship to more junior team members.


  • 6+ years of experience as an IT Systems Administrator/Engineer in a rapidly growing company or experience as a professional rodeo clown, whichever is less dangerous and unpredictable
  • 4+ years of experience administering and integrating SSO and identity management platforms (Okta, Active Directory, LDAP) and user lifecycle automation
  • Familiar with SAML, SCIM, OpenID Connect, APIs, OAuth, MFA, LDAP
  • Experience with Sailpoint or other IGA tools
  • Experience in an ITGC/SOX-regulated environment, and with IT change management and audit workflows
  • Experience (and a passion for) scripting and programming (using Javascript, Python, Bash, or similar)
  • Experience interacting with REST APIs and/or webhooks
  • Experience managing hundreds of users in a complex, interconnected SaaS environment
  • Experience driving complex IT projects involving multiple stakeholders from start to finish
  • Experience with vendor management and vetting products and services
  • A track record for documenting all things and communicating clearly and effectively
  • Fantastic ability to flourish as a part of a team while exhibiting flexibility and a passion for snacks


  • Experience with code management (e.g. GitHub) 
  • AWS Certified Cloud Practitioner or Solutions Architect
  • Okta Certification (Certified Professional / Certified Administrator)
  • Experience with Cloud LDAP providers.
  • Experience designing and implementing an IGA platform from the ground up.
  • Experience working with Workday integrations
  • Experience with Privileged Account Management (PAM)


At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.

We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.


Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.


Sign up to keep in touch and we’ll let you know when we have new positions on our team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

 Applicant Privacy Notice

Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 

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