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VP, Product Design

San Francisco, California, United States

VP, Product Design

Full-time | San Francisco | California | United States

THE CHALLENGE

At Eventbrite, we aim to deliver groundbreaking event organizer tools and attendee experiences, globally. We’re looking for an experienced leader to drive deep connectivity to our customers, build a community of engaged creators, and develop and run a world class customer support model.


THE TEAM

The Eventbrite Brand team is a centralized, multi-disciplinary group of strategist, designers, researchers and makers, who work across product groups and functions to design and build brand experiences with every touchpoint. We are designing the today and the future of the Eventbrite brand through every interaction, within and outside of the product. We are specialists in our individual products, and leaders of our areas of expertise. Meet the Eventbrite team who is working to build an iconic customer-centric team - Blog


THE ROLE

We’re looking for a VP of Product Design to lead the global product design team. You will lead a group of passionate designers that craft experiences for our customer across multiple product interfaces. The team is distributed across multiple product squads and geographic locations. This is a senior leadership role that is responsible for driving the strategic direction of our product design for the entire organization as well as the operational excellence of a large, multinational team. We’re looking for someone who is comfortable ambiguity, yet seeks to create clarity and can can drive design excellence throughout the organization.

THE SKILL SET

  • Drive the design vision, strategy, and executional standard across the entire product experience for creators, consumers and developer audiences.
  • Represent the needs of the customer amongst your peers of Product Management and Engineering.
  • Build a culture synonymous with valuing the importance of design and the impact it can have on customer engagement and business results. 
  • Collaborate with your peers to build and execute against a unifying customer-centric strategy that deeply integrates marketing, product and service. 
  • Lead a team that is distributed across multiple creative hubs globally to deliver world-class design in our products. 
  • Identify and collaborate with operational partners to ensure the Product Design team has the right tools and resources to execute their job at scale.
  • Collaborate with the Comms team to drive an external understanding of the design culture we are building within the company.
  • Recruit and successfully onboard design talent globally to join the Eventbrite team.

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.


FLSA Status: Exempt


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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