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UX Research Coordinator - Part-Time

San Francisco

UX Research Coordinator - Part-Time

Contractor | San Francisco | California | United States

THE CHALLENGE

Our UX Research Coordinator will support our UX Researcher in planning and carrying out research studies with the goal of helping the Design team build the world’s best organizer tools and attendee experiences. We’re informing huge parts of our product—including our core flows, pattern libraries and style guide.


Are you organized, resourceful, and interested in UX research? If so, we might have the perfect opportunity for you!


THE TEAM

The Eventbrite Design team is a cross-disciplinary group of designers and builders distributed across product teams. We are specialists within our individual product groups, as well as generalists across the Eventbrite platform. Working together with Product Managers, Engineers and other Designers, we conceptualize and define designs for features that will have a major impact across the entire experience.


THE ROLE

Eventbrite is looking for a User Experience Research Coordinator to join our Design Team on a part-time contract basis for 6 months, with the possibility of extension. We’re looking for someone who is knowledgeable about research participant recruitment practices and has strong attention to detail to support our User Experience Researcher.

YOU WILL

  • Screen and recruit research participants for a variety of research studies
  • Write screener surveys and launch via email or through Ethnio
  • Identify possible research participants from user lists and survey responses based on study criteria
  • Manage study logistics, including scheduling participants, booking rooms, creating meeting invitations for stakeholders, and sending incentive payments
  • Create, manage, and distribute participant lists
  • Assist with technology set-up and note-taking during research sessions
  • Maintain a digital library of research projects and a master list of research participants

THE SKILL SET

  • 1-2 years experience in coordinating tasks that support research activities, including: participant recruitment, scheduling, and communication
  • Detail-oriented, organized, resourceful, and able to work independently
  • Strong interpersonal, communication, and collaboration skills
  • Proficiency with Google office productivity tools, including email, calendar, spreadsheets, word documents, and presentations
  • Interest in user experience research and design

BONUS POINTS

  • BS/BA in human factors, human computer interaction, cognitive science, experimental psychology, anthropology, information science, or a related field
  • Familiarity with qualitative research methods
  • Experience setting up and analyzing usability tests on UserTesting.com
  • Passionate about live events

ABOUT EVENTBRITE

Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 


IS THIS ROLE NOT AN EXACT FIT?

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Keep in Touch

Interested in joining our team, but waiting for the right time or the right role? Let's keep in touch! We’re a quickly growing team that's always looking for awesome talent like you. 

We host regular meetups, happy hours, game nights, and more that are open to our community. Tell us a bit about yourself and we'll get you on the list for our next shindig, keep you up to date with what we're up to, and make sure you're the first to know about new opportunities.

Thank you! We'll be in touch.

Welcome to the Briteside

Get ready for spontaneous applause, impromptu brainstorms, and the contagious excitement we bring to the office each day. We’ve built a team that does great work and has an awesome time doing it—and we’re always looking for more whip-smart people to pipe up, dive in, and get their hands dirty with us.

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Meet Some of the Team

Bt2kgzo4tusuktghknfw brian rothenberg 0019rt cropped Brian Rothenberg VP Growth & Acquisition Marketing
Kshenk Kimberly Shenk Senior Manager, Business Analytics & Data Science
Optimized David Scott Creative Director
1cad095 %281%29 Simon Willison Director of Architecture

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