Marketing Content Operations Manager (Contractor)

THE TEAM

As a Marketing Content Operations Manager, you will play a crucial role in coordinating and delivering marketing support to our top-performing event creators. This involves managing the inflow of marketing support requests from the Sales team, ensuring that all marketing support is delivered by the marketing channels in a timely and effective manner, and setting up performance reports to provide insights back to the creators.

THE ROLE

As a Marketing Content Coordinator, you will play a crucial role in coordinating and delivering marketing support to our top-performing event creators. This involves managing the inflow of marketing support requests from the Sales team, ensuring that all marketing support is delivered by the marketing channels in a timely and effective manner, and setting up performance reports to provide insights back to the creators.

A Day in Your Role

Imagine starting your day with the pulse of Eventbrite's dynamic ecosystem at your fingertips. As the Marketing Content Operations Manager, your mornings are spent sifting through a vibrant array of marketing support requests from our Sales team. Each request is a new story, a new opportunity to empower our top-performing event creators, transforming their visions into palpable experiences through precise and timely marketing support.

As the day unfolds, your role morphs into that of an orchestrator, harmonizing the efforts of various marketing channels. You're in constant communication, ensuring that from social media blasts to targeted email campaigns, every piece of marketing collateral aligns perfectly with each event creator's unique needs and timelines. It's a dance you know well, one that requires both grace and agility.

The afternoon brings a shift in focus towards the analytical. With a keen eye, you dive into the performance reports of past marketing initiatives, extracting insights like a seasoned miner. These reports aren't just numbers; they're the compass guiding future strategies, helping you and the team refine our approach to support our event creators even better.

Through it all, you're more than just a coordinator; you're the bridge connecting Sales, Marketing, and Data teams. Your efforts ensure that communication flows seamlessly, that collaboration flourishes, and that Eventbrite's marketing engine runs more efficiently and effectively with each passing day. Yours is a role of impact, enabling our event creators to shine brighter in the dynamic marketplace of experiences.

YOU WILL

• Manage and prioritize marketing support requests from the Sales team to ensure timely and effective delivery.
• Coordinate with marketing channel leads to align support activities with event creators' needs and timelines.
• Set up and manage performance reports for marketing support activities, providing insights and recommendations to improve future initiatives.
• Develop and refine the marketing request intake process to enhance the efficiency and effectiveness of our support to event creators.
• Serve as a key liaison between the Sales, Marketing, and Data teams, ensuring smooth communication and collaboration.

THE SKILLSET

• A minimum of 3 years of experience in marketing, with a strong focus on marketing support, coordination, or operations.
• Demonstrated ability to manage projects and coordinate across multiple teams in a fast-paced environment.
• Strong analytical skills, with experience in setting up and managing performance reporting for marketing initiatives.
• Excellent communication and collaboration skills, with a track record of working effectively in a cross-functional team environment.
• Bachelor's degree in Marketing, Business or a related field.

BONUS POINTS

• Prior experience in a high-growth tech company, especially within the events or marketplace sectors.
• Advanced knowledge in marketing operations and/or campaign coordination is a plus.
• Experience using Eventbrite’s platform as a creator and/or attendee.