Staff Technical Program Manager

Remote, India

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THE CHALLENGE

Eventbrite is maturing its program management practice to help deliver its strategic vision for its customers. As the leader in the mid market event management and ticketing industry we want to pivot to a new post pandemic world. The Program Management Office is part of the engineering organization and focuses on enabling delivery of market defining features while helping the development teams retool and refresh its technology stack. TPMs in the team are part of the challenge to influence the engineering organization on adopting new delivery practices.

THE TEAM

The TPM team at Eventbrite is responsible for the delivery of key engineering features that drive customer success. This team is responsible for identifying and removing blockers and bottlenecks that impact the software development teams across geographies. They facilitate prioritization workshops to ensure alignment between product, engineering, marketing, R&D and other teams. TPM’s also help bring visibility into the software development production pipeline by publishing metrics and trends. TPM’s eliminate friction within and in between teams by continuous process improvement and influencing behaviors that breed success.

THE ROLE

As a Staff TPM this individual will help in defining and prioritizing the backlog at the strategic level. They will partner with engineering managers, directors and engineers to understand the technology as well as the deliverables at the tactical level. This Staff TPM will put together the metrics required to keep track of all deliverables they are assigned. This individual contributor should be fluent in Agile methodologies and development tools and technologies. The Staff TPM will be ready to deep dive into team activities in order to resolve issues with process or behaviors. They will take ownership of their team deliverables, eliminate blockers, identify risks and mitigations while empowering teams to do their best work.

THE TECH STACK

We are moving from a centralized monolithic architecture to a decentralized micro services architecture. This means changes to a lot of technologies that are currently in use across engineering. This also means changes to our CI\CD pipeline and the way we manage our source code. In addition to the move to microservices we are also moving to AWS managed solutions as opposed to solutions that are self managed. So switching from MySQL to Aurora and self managed Postgres to DynamoDb. This Sr. TPM will help roll these changes out across all teams and help drive Agile maturity in the infrastructure team.

THE SKILLSET

4+ years of program management experience, ideally in cloud technologies
Comfort in leading sprint ceremonies like scrum of scrums, sprint reviews etc. (>3 years)
Strong experience with Jira (>3 years) or equivalentAgile tools
Experience working with teams across geographies
Deep understanding of web applications and CI\CD processes
Bachelor’s degree or better in a technical field (CS/Math/Stats/Engineering)

BONUS POINTS FOR

Previous experience in software development or devops or QA is nice to have
Experience with AWS or Azure based delivery is nice to have
Microservices or Web API delivery experience is nice to have

ABOUT EVENTBRITE

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

BENEFITS

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.

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Staff Technical Program Manager

Remote, India